Update 2/21 12:50AM PST:The issue should be resolved now. However, if you're still experiencing issues at checkout, please check back soon as the fix is still propagating through the system, or send us a message.
We experienced a technical hiccup for most of the day February 20th, where shipping rates were failing to populate at checkout. We know this prevented some of you from completing your orders, and we sincerely apologize for the frustration.
The good news: the team has identified the source of the issue, and we are working hard to get everything back to normal. We expect to be fully functional again very shortly!
A Little Something for the Trouble
To thank you for your patience while we get back up and running, please use the following code at checkout once the fix is live:
Code: SHIPHAPPENS Discount: 10% Off Your Entire Order Valid until the end of day 2/22.
Thank you for sticking with us! ---
Code SHIPHAPPENS for 10% off until 2/22 ✯ For Professionals Only ✯ Free shipping for tattoo and equipment orders over $200! See details ✯
