Awesome customer service…
PLEASE READ BEFORE BUYING: Incredible product from Dark Labs/FK Irons with this one. I will say that everything besides 1 issue is top of the line innovation and with that comes an unparalleled ability to execute tattoos for my clients now. The 1 and only thing I could find now after a few weeks is that Dark labs will say charge for 1-1.5 hours for 6-10 hours of use. This is true, but I noticed ONLY when you’re not using the Dark Labs app on your phone or tablet. Given the app is optional to use, you can tattoo with just the pack and your machine. If you Bluetooth the pack to the app for phone or tablet use it almost wants to drain it in 5 hours or less. This is a pain when I’m tattooing for 8-12 hours a day on a single client. But in all actuality if that’s the only thing I could find with just buying 1 Lightning Bolt, then I’d consider a win!
Very disappointed in this battery. Purchased it for a backup machine. Gave it a full charge and went out on me within one hour of using it. As expensive as it is, I thought it would last for couple hours. Definitely pos. Would never purchase fkiron again.
Hi Moot! Your FK Irons LightningBolt really shouldn't be going out in less than an hour. Have you tried doing a hard reset on it? Just press and hold both the power and down voltage buttons together for 10 seconds and then let go. You should see the LED flash and then again a couple seconds later. Then use it again to see if it corrects the issue. For more details, see the video here: https://youtu.be/VQVndxJpEgs (video only talks about the PowerBolt, but the same is true for the Lightning Bolt)
If you're still having issues with it, FK Irons does have a warranty for their devices as long as they're being used as intended. Just head on over to https://www.fkirons.com/pages/request-repair or email email@example.com to get started.
If there's anything else that we can help with, you can contact us directly at firstname.lastname@example.org
I ordered the fkiron lightning bolt battery. I used it with my spektra edge x from fkiron and it worked beautifully. The balance of my machine was perfect. The power it provided exceeded my expectations. It was super easy to use, very efficient when it comes to changing voltage. I am super satisfied with this product, thank you.
Long lasting consistency!