The gun hasn’t come on. I was sent a defective gun.
Hi Denise! We've been trying contact you, but haven't been able to reach you. Many newer machines like these require a power supply with a boost/jump-start feature to start up. If that is the issue you're facing, there are a couple simple solutions for this. Give us a call at 626.508.5588 or email us at email@example.com so we can get this taken care of for you. =)
I spent six hundred dollars on this machine over a year ago and have never regretted it: a real workhorse that I've logged hundreds of hours on. Simple to operate; maintenance free; most consistent and accurate linework I have ever seen.